TELMA AI
AI Chatbot edition from 410 EUR / month
Works standalone
This product does not require any specific ERP system. The integrations below are optional.
Omnichannel AI assistant
TELMA AI omnichannel assistant automates communication across channels using agentic AI—from use case design and backend integration to production deployment. It handles inbound and outbound interactions with customers and employees (phone, email, chat, WhatsApp, Teams, Slack). Through API and RPA integrations, it reads and writes data and executes processes. It enables handover to a human agent or ticket creation, with a focus on scalability and business impact.
Advanced Analytics
TELMA AI analytics provides deep insights into the performance of AI assistants and human agents beyond basic metrics. In addition to conversation volume and duration, it offers sentiment analysis, topic clustering, automated summaries, and full conversation transcripts. It tracks solution quality, handovers to agents, and agent performance including compliance checks. It helps organizations better understand interactions and continuously improve efficiency and service quality.
Wide Use Across the Organization
TELMA AI’s conversational and analytics AI can be applied across the entire organization—from reducing contact center load and customer support to sales assistants that increase conversions, internal assistants for onboarding or hiring, booking services, production defect alerts, or payment reminders. It brings value to HR, finance, sales, and operations. We help design use cases with real business impact and ROI, creating a versatile tool that works across departments when properly implemented.
Tailored Solutions
Beyond standard packages, we design custom AI solutions that scale and deliver real business impact. Whether it’s a single use case or a complex end-to-end automation, we adapt everything to your workflows, systems, and needs. We understand how to embed AI into real operations. Get in touch for a consultation—we’ll design a solution that fits your organization and delivers measurable value.
Results
TELMA AI delivers measurable outcomes from real production deployments: 50,000 emails handled monthly, savings of 9 FTE, €5 revenue per AI call, 3.5% lower error rate than humans, insurance claims processed in 12 seconds, 23% higher recovery of outstanding invoices, and 51% of users perceived the voice as human. If you’re aiming for similar impact, let’s define what results are achievable in your organization.
| AI Chatbot | AI Voicebot - outbound | AI Voicebot - inbound | Tailored solution | |
|---|---|---|---|---|
| AI-powered AI Asisstant | ||||
| Ready-made templates for campaigns | ||||
| Select your preferred voice | ||||
| Conversational analytics | ||||
| FAQ & functionalities based on the provided dataset | ||||
| Integration with client systems | ||||
| Advanced end-to-end solution | ||||
| Bespoke synthetized voice creation | ||||
| Price per month | 410 EUR | 320 EUR | 500 EUR | — |
Prices are excluding VAT.
Interested in more information?We will reach out to you
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