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SERVIS - Basic edition from 30 EUR / month
Works standalone
This product does not require any specific ERP system. The integrations below are optional.
Comprehensive service platform
Simplify the management of routine maintenance, warranty claims, emergency repairs and irregular service interventions.</br></br> Connect the shop, assembly and service in the field into one system. You will thus get a perfect overview of everything that happens in the company.</br></br> <ul> <li>Replace paper reports with digital logs</li> <li>Anticipate breakdowns with integrated AI</li> <li>Optimize routes and travel costs</li> <li>Keep track of the history of each device</li> <li>Invoice faster thanks to synchronization from the field</li> </ul>
Mobile application for technicians in the field
The mobile application is optimized for phones and tablets.</br></br> It guides technicians through their daily tasks without showing them unnecessary or sensitive company data. Your teams in the field will thus receive a tool for working according to the highest standards.</br></br> Technicians immediately see the details of the order, start navigation to the customer, write down the work performed, scan the barcodes of the equipment, attach photo documentation and generate a digital service protocol.
Interactive service planning calendar
Have planned active orders, availability of technicians and company vehicles in one common overview.</br></br> When plans change, you can instantly reassign people, reschedule, and elegantly avoid costly mistakes and overlapping deadlines.
Route optimization and integrated navigation
Minimize travel time and fuel costs with route optimization.</br></br> The system will automatically suggest the most efficient route between individual service interventions and will lead your technicians from one job to another using the built-in navigation.
Photo documentation and files from the field
Record the condition of the equipment before and after the service is completed directly in the field.</br></br> All files are immediately uploaded to the history of the given machine, so you have complete service documentation clearly stored for future needs.
| SERVIS - Basic | SERVIS - Professional | |
|---|---|---|
| Dashboard | ||
| Activities (calls, meetings, tasks and emails) | ||
| Directory - Companies, Contacts and Interested Parties (Leads) | ||
| Email client and email templates | ||
| Contract registration and creation from templates | ||
| Product catalog | ||
| Pricelists | ||
| Warehouses | ||
| Invoices | ||
| Delivery notes | ||
| Service orders | ||
| Service requirements | ||
| Interactive service planning calendar | ||
| Device | ||
| Locations/objects | ||
| Servisní smlouvy | ||
| Engine hours | ||
| Templates of forms/questionnaires | ||
| Documents | ||
| Mobile app SERVICE | ||
| Operation - in the CORIPO cloud | ||
| Operation - on the client's own server (onpremise) | ||
| Helios - integration (description in important information) | ||
| Microsoft 365 integration Outlook, SharePoint, Teams (description is in Important information) | ||
| AI integration | ||
| Full customizability | ||
| User-defined fields and form layouts | ||
| Translations into any language | ||
| Active security (2FA, Single Sign-On using Entra ID, Password Quality Monitoring, etc.) | ||
| Analysis and reporting (description is in Important information) | ||
| User support: Hotline (description is in Important information) | ||
| Customer support via email (Help-desk) | ||
| Price per month | 30 EUR | — |
Prices are excluding VAT.
ADAPTY CRM &
ADAPTY CRM gives sales reps one workplace for everything: work queue, pipeline, and the next step for each opportunity, without switching between records. Its AI knowledge layer summarizes the current stage, changes, and recommended next steps using data from ADAPTY, ERP, and the customer’s website. Sales managers get a real-time overview of the entire team and pipeline. Helios Inuvio integration is included, but the CRM also works without ERP.
ADAPTY Maintenance
ADAPTY Service & Maintenance combines dispatching, planning and service evaluation in one process center. Field technicians use a mobile app to view jobs, machines and service history, record materials and work, add photos and have customers sign service reports on-site. The calendar manages technician capacity and inspections are generated automatically. Reports show service hours, billing and the most failure-prone machines. Helios master data integration is included, but ADAPTY also works without ERP.